CUSTOMER CARE
We smoke daily at our smokehouse on Waiheke Island using only natural ingredients.
Our smoked fish is available online, at our factory shop and in wineries, cafes, bars, restaurants, delis and supermarkets all over New Zealand.
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For our full Terms & Conditions click here.
PRIVACY & SAFETY
When you visit the Site, we collect certain information about your device, your interaction with the Site, and the information necessary to process your purchases. We may also collect additional information if you contact us for customer support. In this Privacy Policy, we refer to any information that can uniquely identify an individual (including the information below) as “Personal Information”. Please read our full Privacy Policy for more information about what Personal Information we collect and why.
WHOLESALE INQUIRIES
We have a wide variety of fresh smoked fish which you can buy direct from the 10 Knots Smokehouse factory shop or, if you are not on Waiheke click the button below to buy online.
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If you'd like to set up a wholesale account, or a winery, cafe, bar, restaurant, deli or supermarket looking for our Craft Smoked Fish, please fill out the form below. We'd love to hear from you.
PAYMENT METHODS
- Credit / Debit Cards
- STRIPE
- Offline Payments - Factory Shop